I just can say enough about my recent service experience with Nik Software. I bought the complete collection over a year ago-just before Viveza 2 was released. There was a piece of paper saying I could upgrade. I put everything into a drawer and forgot about it. Last week I realized the opportunity to upgrade had expired--Nik fixed my problem quickly--I am really pleased with the way they handled it....
I have bought the NIK collection and I am very happy with it. Also like the fact that they notify me about new versions and I have free upgrade. You can't ask much more for your money.