i1 display 2 calibration query

[Roy Churchill]

After setting the contrast to 100% and pressing start nothing seems to happen (other than the software locates the position of the puck). I get the little pop-up window but the indicator is always in the middle of the contrast range and there is no option to ‘measure’. The only option is to ‘Stop’ - is this correct?

[Jackie Schuknecht]

Hi Roy, I have Eye 1 Match, and used to do it manually. After watching a pro do it, she just used auto, and that's the way I do it now. Seems that when I did it manually I was able to adjust it. Maybe the contrast is set correctly.

[Roy Churchill]

Hi Roy, I have Eye 1 Match, and used to do it manually. After watching a pro do it, she just used auto, and that's the way I do it now. Seems that when I did it manually I was able to adjust it. Maybe the contrast is set correctly.

Hi Jackie, if I set the contrast to 5% 50% or 100% it still shows that it is in the target - this cannot be right.

[Jackie Schuknecht]

Why not try auto. What type of monitor are you using?

[Axel Hildebrandt]

Interesting, what kind of monitor do you use? It looks as if the software does not take the contrast setting into account.

[Roy Churchill]

Jackie: by Auto I assume you mean 'easy' mode, I have tried this before and it gives poor results IMO.

I am using a CRT - I have just re-installed the software and it appears to be working OK now. Calibrating up great now

[Jackie Schuknecht]

I was going to suggest re-installing. I am lazy and use Easy, works OK for me.