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Thread: Swarovski Binocs problem

  1. #1
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    Default Swarovski Binocs problem

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    Dear All
    one of my friend bough one Swarovski binocs from USA and now stays in India
    Details are as follows

    Swarovski EL binoculars details
    Date of Purchase 26TH Oct 2005
    Model EL 8,5 X 42 WB.
    Serial no of binoculars is L741794737
    brought from www.Adorama.com USA

    Unfortunately glass caught fungus , which surprised both of us
    How I can get repairs or replacement
    here is image

    All help is greatly appreciated as binocs is pretty costly

    Harshad

  2. #2
    Lifetime Member Doug Brown's Avatar
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    Hi Harshad. Swarovski binoculars have a lifetime warranty, and they are very good about repairing binoculars. I just sent mine back to them a couple of months ago and they didn't charge me a dime.
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    I can confirm what Doug said. Mine got knocked out of alignment this summer. Swarovski fixed that and replaced so many parts (I think I ended up with new bodies and the old lenses) that they gave them a new serial number. It was like having new binoculars again. All for free and faster than projected. Go to their website to find out how, you will need a return code, and where to send them (might be different from India than USA).

  4. #4
    Bill McCrystyn
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    All though I am using Vortex Razors now, Swarovski nocs have an outstanding reputation and no hassle warranty. That's an amazing problem. Wow!

  5. #5
    Krishnan
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    Fungus is because the storage was not in a dry temp friendly place.

    Can happen to pretty much anything stored in "fungus growing conditions"

    Way around is to store in lower humidity conditions.

    That said, you should be able to get it serviced and it should be good as new again.

    Cheers

  6. #6
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    The other option for humid regions would be to use a sealed binocular, such as Leica. I've used them all around the world, including the Philippines and CA without any moisture, fogging or fungus issues.

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