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Dear All
one of my friend bough one Swarovski binocs from USA and now stays in India
Details are as follows
Swarovski EL binoculars details
Date of Purchase 26TH Oct 2005
Model EL 8,5 X 42 WB.
Serial no of binoculars is L741794737
brought from www.Adorama.com USA
Unfortunately glass caught fungus , which surprised both of us
How I can get repairs or replacement
here is image
All help is greatly appreciated as binocs is pretty costly
Harshad
Hi Harshad. Swarovski binoculars have a lifetime warranty, and they are very good about repairing binoculars. I just sent mine back to them a couple of months ago and they didn't charge me a dime.
I can confirm what Doug said. Mine got knocked out of alignment this summer. Swarovski fixed that and replaced so many parts (I think I ended up with new bodies and the old lenses) that they gave them a new serial number. It was like having new binoculars again. All for free and faster than projected. Go to their website to find out how, you will need a return code, and where to send them (might be different from India than USA).
All though I am using Vortex Razors now, Swarovski nocs have an outstanding reputation and no hassle warranty. That's an amazing problem. Wow!
Fungus is because the storage was not in a dry temp friendly place.
Can happen to pretty much anything stored in "fungus growing conditions"
Way around is to store in lower humidity conditions.
That said, you should be able to get it serviced and it should be good as new again.
Cheers
The other option for humid regions would be to use a sealed binocular, such as Leica. I've used them all around the world, including the Philippines and CA without any moisture, fogging or fungus issues.
