Problems opening DPP installer

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12-20-2014, 10:59 PM
Juan Carlos Vindas

Problems opening DPP installer

I recently downloaded the new DPP version 4.01.50 and there is no way I can install this software on my computer. I tryed uninstalling the former DPP 4.1.1 but now good luck.

Thanks for your input.
12-21-2014, 04:32 AM
nick clayton

Thanks for alerting us to the new DPP update Juan, I have installed it with no problems so I'm afraid I can't advise you where your problem is. This is actually a big update as it includes support for other cameras including the 7D and 1D Mark IV. Looks like you're going to be busy Arash and Artie :S3:
12-21-2014, 12:42 PM
Juan Carlos Vindas

Quote:

Originally Posted by nick clayton

Thanks for alerting us to the new DPP update Juan, I have installed it with no problems so I'm afraid I can't advise you where your problem is. This is actually a big update as it includes support for other cameras including the 7D and 1D Mark IV. Looks like you're going to be busy Arash and Artie :S3:

Thanks Nick! I tryed several things, I am running Windows 8.1 64bit and all I needed to do was to look, manually, for new updates for Windows and bingo! I was able to install the DPP upgrade with no problem! :bg3:
12-21-2014, 06:48 PM
Declan Troy

As fate would have it just minutes ago I tried to update DPP on my laptop and I ran into a problem (the update did not recognize the existing version). I ended up downloading the composite installer that has all the Canon software components designed for those who can not use CDs. It worked fine.