Ed Vatza
08-02-2008, 10:11 AM
I have Lightroom 1.3.1 which was running fine until last night when, with no warning, it crashed and I can't get it back up and running.
Every time I attempt to launch it, I get a Runtime error (Microsoft Visual C++) which states "This application has asked that Runtime terminate it in an unusual way." First it was attributed to McAfee Spamkiller. So I uninstalled it. Still no Lightroom. I uninstalled all of McAfee. Still no good. I uninstalled and reinstalled Lightroom. Same error message. I called Adobe Customer Service and was told call Technical Support on Monday.
By the way I am running Windows Vista.
Anyone have any ideas?
Every time I attempt to launch it, I get a Runtime error (Microsoft Visual C++) which states "This application has asked that Runtime terminate it in an unusual way." First it was attributed to McAfee Spamkiller. So I uninstalled it. Still no Lightroom. I uninstalled all of McAfee. Still no good. I uninstalled and reinstalled Lightroom. Same error message. I called Adobe Customer Service and was told call Technical Support on Monday.
By the way I am running Windows Vista.
Anyone have any ideas?