Hilary Hann
09-26-2012, 09:28 PM
I had the same problem last year and hoped that it had been fixed, but apparently not.
I originally set up an automatic Paypal payment to renew my BPN membership and last year the payment went through but I was still sent a reminder so I paid again via Paypal. So last year I paid a double membership. This year I received a membership renewal and decided to wait and see what happened. Well, Paypal has paid 2 membership fees out of my account but I've now been reduced to Forum Participant rather than member.
I am sure that this is a glitch, but I can't seem to get a PM to transmit to James so don't know what steps to take to fix this.
Needless to say, I have cancelled the Paypal authorities to automatically pay the membership in future.
Would love to have this resolved and had hoped not to go to the public forum, but perhaps others have had issues with Paypal as well. :S3:
I originally set up an automatic Paypal payment to renew my BPN membership and last year the payment went through but I was still sent a reminder so I paid again via Paypal. So last year I paid a double membership. This year I received a membership renewal and decided to wait and see what happened. Well, Paypal has paid 2 membership fees out of my account but I've now been reduced to Forum Participant rather than member.
I am sure that this is a glitch, but I can't seem to get a PM to transmit to James so don't know what steps to take to fix this.
Needless to say, I have cancelled the Paypal authorities to automatically pay the membership in future.
Would love to have this resolved and had hoped not to go to the public forum, but perhaps others have had issues with Paypal as well. :S3: